INFORMATION COLLECTION

Personal Data and Other Information

We collect and store personal information that you provide to us as you use our Website. Our primary objective in gathering this information is to ensure a safe, efficient, and customized experience for you. This enables us to offer services and features that meet your needs while customizing the Website to make it easier and safer for you to use. Importantly, we only collect personal information that we consider necessary to achieve these goals.

BROWSING THE WEBSITE

You can browse our Website anonymously, without revealing your identity or providing personal information. However, once you provide your personal information, you are no longer anonymous to us. We indicate mandatory and optional fields where applicable. You always have the option to withhold information by choosing not to use specific services or features on the Website.

AUTOMATIC DATA COLLECTION

We may automatically collect certain information about your browsing behavior on our Website. This information helps us conduct internal research on our users’ demographics, interests, and behaviors to better understand and serve our users. The data is compiled and analyzed on an aggregated basis and may include the URL you visited before our Website, the URL you visit after leaving our Website, your browser information, and your IP address.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies on certain pages of the Website to analyze web page traffic, measure promotional effectiveness, and enhance trust and safety. Cookies are small files placed on your hard drive that assist us in delivering our services. Some features of the Website are available only through the use of cookies. Additionally, cookies help reduce the frequency of password entry during a session and provide content tailored to your interests. Most cookies are “session cookies,” meaning they are automatically deleted from your hard drive at the end of a session. You may decline our cookies if your browser permits, although this may limit your ability to use certain features on the Website.

THIRD-PARTY COOKIES

You may encounter cookies or similar devices on certain pages of the Website that are placed by third parties. We do not control the use of these third-party cookies.

TRANSACTION INFORMATION

If you choose to make a purchase on the Website, we collect information related to your buying behavior. Additionally, when you transact with us, we may collect additional information such as your billing address, credit/debit card details, and payment instrument details, as well as tracking information from cheques or money orders.

POSTING AND CORRESPONDENCE

When you post messages on our message boards, chat rooms, or other interactive areas, or provide feedback, we collect the information you provide. We retain this information as necessary to resolve disputes, provide customer support, and troubleshoot issues, as permitted by law. Additionally, we may collect personal correspondence sent to us, such as emails or letters, or correspondence from other users or third parties regarding your activities on the Website.

ACCOUNT INFORMATION

We collect personally identifiable information, such as your email address, name, phone number, and payment details, when you set up a free account with us. While you can browse some sections of the Website without being a registered member, certain activities, such as placing an order, require registration. We may use your contact information to send you offers based on your previous orders and interests.

USE OF YOUR INFORMATION

We use the personal information you provide to deliver the services you request. If we use your personal information for marketing purposes, we will give you the option to opt-out. Your information is also used to resolve disputes, troubleshoot issues, promote safe services, collect payments, measure consumer interest in our products and services, inform you of online and offline offers, products, services, and updates, personalize your experience, and protect against errors, fraud, and other criminal activities. Additionally, we enforce our terms and conditions and any other uses as described at the time of collection.

DEMOGRAPHIC AND PROFILE DATA ANALYSIS

To continuously improve our products and services, we collect and analyze demographic and profile data about our users’ activities on our Website. We use your IP address to diagnose problems with our server, manage the Website, identify you, and gather broad demographic information.

SURVEYS AND PREFERENCES

Occasionally, we may ask you to complete optional online surveys. These surveys may request contact information and demographic details, such as your zip code, age, or income level. We use this data to tailor your experience on our Website by providing content that aligns with your interests and displaying content according to your preferences.

COOKIE MANAGEMENT

A “cookie” is a small piece of information stored by a web server on a web browser, allowing the browser to remember information specific to a given user. We place both permanent and temporary cookies on your computer’s hard drive. These cookies do not contain any personally identifiable information.

INFORMATION SHARING

With Affiliates and Third Parties

We may share personal information with our corporate affiliates and entities. These affiliates may market to you unless you explicitly opt-out. We may also disclose personal information to third parties when necessary to provide you with access to our services, comply with legal obligations, enforce our User Agreement, facilitate marketing and advertising efforts, recover services, or prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

LEGAL DISCLOSURE

We may disclose personal information if required by law or in the good faith belief that such disclosure is necessary to respond to subpoenas, court orders, or other legal processes. Additionally, we may disclose personal information to law enforcement, third-party rights owners, or others if we believe such disclosure is necessary to enforce our Terms or Privacy Policy, respond to claims that an advertisement, posting, or other content violates the rights of a third party, or protect the rights, property, or personal safety of our users or the general public.

BUSINESS TRANSFERS

In the event of a merger, acquisition, or reorganization, we and our affiliates may share or transfer some or all of your personal information to another business entity. In such a transaction, the new business entity will be required to follow this privacy policy concerning your personal information.

EXTERNAL LINKS

Our Website may contain links to other websites that collect personally identifiable information about you. We are not responsible for the privacy practices or the content of those linked websites.

SECURITY MEASURES

Our Website has stringent security measures in place to protect against the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines to protect it from unauthorized access.

OPT-OUT OPTIONS

We provide users with the opportunity to opt out of receiving non-essential (promotional, marketing-related) communications from us or our partners after setting up an account.

ADVERTISEMENTS

We use third-party advertising companies to serve ads when you visit our Website. These companies may use information about your visits to this and other websites (excluding your name, address, email address, or telephone number) to provide advertisements about goods and services that may interest you.

CONSENT

By using our Website and/or providing your information, you consent to the collection and use of the information you disclose in accordance with this Privacy Policy. This includes your consent to the sharing of your information as outlined in this Privacy Policy.

PRIVACY POLICY UPDATES

If we make changes to our Privacy Policy, we will post the updates on this page so that you are always informed about what information we collect, how we use it, and under what circumstances we disclose it.

GRIEVANCE OFFICER

In accordance with the Information Technology Act 2000 and the rules made thereunder, the contact details of the Grievance Officer are provided below:

Grievance Officer:
Mytrikart International Pvt Ltd
69/1854/A1, SRM Road
Ernakulam North
Pin 682018 Kerala
Contact Numbers: +61478895259, +919847299416
Email: mytrikart@gmail.com