Return Period
You can return items within 30 days of receipt for a full refund or exchange.
Conditions for Return
- Items must be unused, in original packaging, and in the same condition as received.
- Certain items (e.g., perishable goods, personalized products) are not eligible for return.
Return Process
- Contact our customer service at [contact email] to initiate a return.
- Provide your order number and reason for return.
- We will provide a return shipping label and instructions.
Refunds
- Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned item.
- Shipping charges are non-refundable.
Exchanges
If you wish to exchange an item, please follow the return process and place a new order for the desired item.
Damaged or Defective Items
- If you receive a damaged or defective item, contact us immediately at [contact email] with your order number and a photo of the damage.
- We will arrange for a replacement or refund.
Contact Us
If you have any questions about our return policy, please contact us